Quick summary:
Before you try to sign in
Make sure you use the official channels. This page does not provide a sign-in form or any links that request your password. Always confirm the website URL (it should begin with https:// and the domain should match the official service), use a trusted device, and keep your software and security settings up to date.
Two-factor authentication & device security
- Enable two-factor authentication (2FA) within your brokerage settings for an extra layer of protection.
- Prefer hardware 2FA or an authenticator app over SMS when available — SMS can be vulnerable to SIM swap attacks.
- Use a reputable password manager to generate and store strong unique passwords; never reuse them across sites.
Troubleshooting login problems
- If you can’t sign in, first check for account notifications sent by the service to your verified email.
- Clear your browser cache and cookies, or try the official mobile app if the website behaves unexpectedly.
- Reset your password only through the official password recovery flow provided by the company — never via an emailed link unless you verified the URL and sender.
Tip: If something looks off — odd spelling, unfamiliar sender, or requested information that feels invasive — stop and contact official support. When in doubt, access your account from a bookmarked official URL or the mobile app store listing.
Recognize phishing attempts
Phishing messages try to trick you into giving credentials or private data. They may include urgent language, typos, or mismatched sender addresses. Do not follow links from unsolicited emails or messages. Check links by hovering (desktop) or long-pressing (mobile) to preview the destination — but only rely on this if you know how to interpret it.
Account recovery & support
- Use official support channels listed on the company’s verified website if you suspect a compromise.
- Keep records of your identity verification materials and be ready to verify your identity with support if needed.
- Report suspicious activity immediately and change your passwords and 2FA after confirming the account’s integrity.
Disclaimer: This page is an educational guide only. It is not affiliated with, endorsed by, or a substitute for official communications from Robinhood or any financial institution. This page intentionally contains no sign-up or login forms and does not collect credentials. Always use official channels for account access and support.